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We call it Swell 3.0. It’s a single location for you to manage and grow your online presence, engage with prospects or current customers, get paid, and monitor and improve your customer experience. Yep – all of that, and we want to make sure you’re maximizing your investment in Swell.

Vote or request new Swell CX features. Subscribe to get updates about new features from Swell CX.

Instant Review Response. Use templates to respond to reviews inside Swell, or create and send personalized messages. You can even share reviews or assign them to people on your team. Track Performance and Insights. Monitor your review scores across the platforms you care about, so you always know how well you’re doing. Customizable Send Rules.

Swell Insight. A clean, clear dashboard with easy access to the customer engagement data you need.

Remote CX management is a way to stay in control of your messages, contacts, and reviews without a computer. It gives you the tools you need to chat with customers–often connecting your business phone number, social media accounts, webchat, and more–right on your phone through a mobile app.

Reporting and Tracking. Track all appointment requests inside a single screen so it’s easy to schedule them in your calendar. A convenient way for people to request appointments online and receive automated updates.